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A Unified Experience<xs> Across Every Department

Automotive Retail Cloud (ARC) unites your dealer management system (DMS), CRM, service lane technologies, payments, payroll, analytics, and more on one AI-native platform–built with full operational context to power smarter, faster dealership performance.

Core DMS

Sales, Service, Parts, F&I, and Accounting—fully unified in one platform with embedded AI and real-time visibility and full context.

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CRM

Unified customer and operational data with embedded AI insights—accelerating lead follow-up, smarter communication, and stronger relationships.

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Virtual-to-Visit Experiences

Remote signing, video engagement, flexible approvals, and digital workflows that let customers choose how they transact.

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Advanced Analytics

Executive dashboards and department-level insights powered by real-time data and AI-driven recommendations.

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Tekion Pay

Embedded, PCI-compliant payments with digital receipts and seamless reconciliation—fully integrated into accounting.

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Digital Service Experience

Online scheduling, digital check-in, real-time updates, mobile approvals, and embedded payments that modernize the service lane.

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Payroll

End-to-end payroll processing synced with time tracking and accounting—automated, compliant, and error-reducing. No third-party tools needed.

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One AI-Native platform connecting your entire business.

Your Dealership’s AI Interface

Ask. Decide. Act.

Built on ARC’s unified, AI-native foundation, T1 gives your team a conversational interface powered by full dealership context–so they can ask questions, surface insights, and initiate tasks using real-time data from across the business.

Ask

Understand the Full Picture

Connected to every customer, vehicle, deal, repair order, and financial record across ARC—T1 gives your team complete context in one conversational interface.

Decide

Turn Data Into Direction

T1 analyzes real-time dealership data, surfaces insights, and ranks results—so your team can make faster, more informed decisions with full business context.

Act

Execute Directly From the Conversation

T1 doesn't just surface insights—it takes action. Trigger workflows, assign next steps, and execute tasks directly within your existing processes.

Dashboard showing analysis of 4,218 customers; 47 matches found with positive equity within 30 miles.Dashboard showing ranked sales leads Sarah Chen and Marcus Rivera with financial and engagement details.Dashboard showing CRM, Sales, Inventory, and Outreach actions completed with 94% confidence and task details.

Ask

Understand the Full Picture

Connected to every customer, vehicle, deal, repair order, and financial record across ARC—T1 gives your team complete context in one conversational interface.

Dashboard showing analysis of 4,218 customers; 47 matches found with positive equity within 30 miles.

Decide

Turn Data Into Direction

T1 analyzes real-time dealership data, surfaces insights, and ranks results—so your team can make faster, more informed decisions with full business context.

Dashboard showing ranked sales leads Sarah Chen and Marcus Rivera with financial and engagement details.

Act

Execute Directly From the Conversation

T1 doesn't just surface insights—it takes action. Trigger workflows, assign next steps, and execute tasks directly within your existing processes.

Dashboard showing CRM, Sales, Inventory, and Outreach actions completed with 94% confidence and task details.

A role-aware AI interface that unlocks dealership intelligence in one click

Context.

Grounded in a unified, real-time view of your entire dealership.

Clarity.

Instant summaries, insights, and answers tailored to your role.

Action.

Automate tasks, trigger workflows, and get work done - not just analyzed.

Responsible.

Built on an ISO 42001-certified platform, delivering secure, governed AI you can trust.

Dealer Performance = Consumer Experience

Dealers need operational control and performance. Consumers expect speed, transparency, and flexibility. ARC delivers both—on one unified platform.

AI That Understands Your Dealership in Context

With T1 as the primary interface, teams can ask questions, surface insights, and take action across customers, vehicles, deals, and repair orders—without jumping between systems.

One Experience Across Every Customer Touchpoint

From booking service to signing a deal to approving repairs and making payments, customers move seamlessly across channels while your team works from the same platform. 

One Source of Truth Across the Dealership

Your service advisor and your accountant see the same customer, the same RO, and the same numbers—without anyone re-keying data. 

Connected Workflows That Keep the Business Moving

Sales, service, F&I, and accounting operate on the same real-time system—so deals close faster, service lanes move smoothly, and decisions happen with full visibility.

Enterprise-Ready From One Rooftop to Hundreds

Whether you operate a single location or manage a multi-rooftop dealer group, ARC scales with your business—delivering centralized management, consistent operations, and real-time visibility across your entire dealership network.

Operate as One <lg><xl>Enterprise

Centralized operations, shared vehicle inventory, and unified reporting across every rooftop—with role-based access that gives each location, department, and user exactly what they need.

Dark-themed interface screen showing a 'Fetching Insights' message with icons representing user, document, package, shield, and car in the background.

Make Faster Decisions <lg><xl>With T1

T1, Tekion’s conversational AI agent, surfaces insights across your entire dealer group instantly—ask questions, compare rooftop performance, and take action without pulling manual reports.

Three dark chat bubbles with financial questions and icons: a car for reorder parts, a dollar sign for year end revenue, and a calendar for closing the month, with a logo below.

Enterprise-Grade <lg><xl>Security

Seamlessly onboard new rooftops, brands, and users—consistent security and compliance standards across every location, powered by a single, cloud-native architecture ready for enterprise growth.

Security features with a central padlock icon surrounded by the texts: End-to-end encryption, Role-based access controls, Annual third-party testing, and Multi-factor authentication.

Trusted dealer groups powered by ARC

Mercedes-Benz of Rockville Centre

Trusted by Dealers Like You

Aerial view of Audi Denver dealership building with cars visible through large glass windows and cars parked outside at dusk.
Aerial view of Audi Denver dealership building with cars visible through large glass windows and cars parked outside at dusk.

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When you talk about a modern tech stack, versus a tech stack that was developed four or five decades ago, the security that comes along with modern architecture is drastically improved.

Patrick Hutchinson

CFO

60%

More time from reducing paperwork

83%

Faster deal closure

Exterior views of car dealerships showing logos for Volkswagen, Cadillac, Chevrolet, and Toyota with vehicles and building facades.

Joe Castelino

American Motors Group

Exterior views of car dealerships showing logos for Volkswagen, Cadillac, Chevrolet, and Toyota with vehicles and building facades.
Exterior view of Mercedes-Benz of Plano dealership with glass walls showing cars inside and parking lot with cars outside at dusk.

Samuel Finley Ewing IV

Ewing Automotive Group

Exterior view of Mercedes-Benz of Plano dealership with glass walls showing cars inside and parking lot with cars outside at dusk.
Exterior view of a Buick GMC car dealership with several cars parked in front under a cloudy sky.

Adam Mohl

Capital GMC Buick 🇨🇦

Exterior view of a Buick GMC car dealership with several cars parked in front under a cloudy sky.
American flag waving on a flagpole in front of a Longo Toyota dealership with cars parked and mountains in the background under a partly cloudy blue sky.

Doug Eroh

Longo Toyota

American flag waving on a flagpole in front of a Longo Toyota dealership with cars parked and mountains in the background under a partly cloudy blue sky.

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Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials <md>may be <xd>edited for clarity. Any compensated endorsements are disclosed.

The Platform That <sm>Runs
<xdt>Forward-<sm>Thinking Dealerships

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<span class="body-3-bold-text">AI-Native Foundation.</span> Built with AI at the core—not bolted on—ARC understands how your dealership operates and improves workflows in real time.

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<span class="body-3-bold-text">Secure, Unified Data Core. </span> Grounded in a real-time, secure data foundation that connects every customer, vehicle, deal, repair order, and financial record.

Blue and green gradient circle connected by a dotted curved line to a dark arrow pointing diagonally up-right.

<span class="body-3-bold-text">One End-to-End Platform.</span> Replace disconnected DMS, CRM, desking, service tools, payments, payroll, and analytics with one intelligent system.

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<span class="body-3-bold-text">Role-Based, Intuitive Experience.</span> Sales managers, service advisors, technicians, controllers, and executives each get workflows designed for how they work.

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<span class="body-3-bold-text">Enterprise for All.</span> Whether you have one rooftop or hundreds, ARC adapts and grows with your business.

We Guard Your Data. <xdt>You Grow Your Business.

ARC is built on a secure, unified data foundation designed to protect dealership and customer information across every workflow. Tekion is one of the first automotive retail technology platforms to achieve ISO 42001 certification, reinforcing our commitment to responsible AI and governed, secure development across the platform.

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FAQ

What is Tekion Automotive Retail Cloud (ARC)?

Tekion ARC is an end-to-end, AI-native and cloud-native automotive retail software platform that unifies DMS, CRM, service, payments, payroll, and analytics into one intelligent system for automotive dealerships. Built on a single AI-native architecture, ARC connects every department, workflow, and customer interaction — replacing disconnected legacy tools with one platform.

How is Automotive Retail Cloud (ARC) different from a traditional DMS?

Traditional dealer management system (DMS) platforms were built decades ago on an on-premise architecture with features bolted on over time. ARC was built AI-native from day one on a single cloud platform — meaning every module (DMS, CRM, service, payments, payroll, analytics) shares one data core, one login, and one intelligent system. No integrations, no duplicate data, no disconnected workflows.

What does AI-native mean in automotive software?

AI-native means artificial intelligence is built into the platform's foundation — not added on after the fact. In  Automotive Retail Cloud (ARC), AI powers everything from lead prioritization in CRM, to predictive service recommendations, to real-time analytics. This is different from legacy platforms that bolt on AI features through third-party integrations. Operating on a single platform with shared business context, Tekion’s agentic AI suite leverages real-time dealership data to deliver outputs that are relevant, accurate, and actionable— at scale.

Is Automotive Retail Cloud (ARC) secure?

ARC is built on an enterprise-grade security foundation with responsible AI practices supported by ISO 42001-certified controls. The platform delivers end-to-end encryption, role-based access controls, and continuous monitoring across every workflow — protecting dealership and customer data at every touchpoint.

What modules are included in Automotive Retail Cloud (ARC)?

The ARC platform includes all functionalities of a dealer management system (DMS) plus customer relationship management (CRM), service lane technologies, business intelligence through Advanced Analytics, payments, payroll, digital retail solutions—all powered by Tekion AI.

Is Tekion built for large enterprise dealer groups and multi-rooftop operations?

From day one, Automotive Retail Cloud (ARC) was built to support a range of dealership operations from single rooftop to large dealer groups with enterprise capabilities in mind— delivering centralized operations, real-time visibility across every location, and enterprise-grade security and compliance standards We partner with some of the largest, most successful groups in the country, including Asbury Automotive and Ken Garff Automotive Group,  giving them the visibility, speed, and control to run more efficient, more profitable operations.

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The ARC Behind Thousands of Dealerships who chose to move forward.

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