CRM AI is Tekion's suite of intelligent AI agents built directly inside <xdt>your Automotive Retail Cloud (ARC) CRM — each handling a <xdt>specific sales workflow, so your team can spend more <xdt>time closing deals


Your team focuses on closing. Salesperson AI handles the minutiae.
Responds to every inbound inquiry via text or email in seconds, 24/7 — including nights, weekends, and holidays. No staffing gap, no unread lead.

Follows up with active leads, unsold visits, missed appointments, and post-sale nurturing for up to 30 days — automatically.

Answers real buyer questions on vehicle availability, pricing, and features, then books directly into the CRM calendar.

Every AI customer interaction is logged in real time inside Lead Details, Communication Hub, and Chat Modal.

When escalation is needed, AI generates a full conversation summary and next-action recommendation. Your team inherits context, not a cold thread.

Set your own FAQs, operating hours, and tone. Disengage AI on any lead with one click.

Watch below to see how Salesperson AI gives your team <xdt>time back and puts it toward what matters.
Salesperson AI makes sure every lead gets an instant response, consistent follow-up, and a warm handoff — automatically, around the clock.
Without Salesperson AI
Leads that come in at night, on weekends, or during peak floor traffic rarely get a same-hour, detailed, and accurate response.

Salesperson AI Active
Always-on coverage with real inventory and pricing — not a placeholder reply.
Salesperson AI lives inside Tekion CRM, so every reply pulls real-time inventory, deal context, and customer history. It's not a chatbot answering "we'll get back to you" — it's a substantive first response, day or night.

Without Salesperson AI
Some reps follow up religiously. Others don't. Your conversion rate shouldn't depend on who got assigned the lead.

Salesperson AI Active
Systematic 30-day follow-up across every lead — same cadence, same quality, every time.
Because Tekion is your system of record, Salesperson AI sees every lead, every conversation, every appointment. No leads dropped between reps, no follow-up that depends on Tuesday's energy versus Saturday's.

Without Salesperson AI
Response time is the single biggest factor in whether a lead converts. Every hour of delay is an opportunity
for a competitor.

Salesperson AI Active
First response in seconds — because your data is already where it needs to be.
Most AI vendors integrate with your CRM. Salesperson AI is in your CRM. No sync delay, no integration handoff, no stale inventory. The customer who buys from the first dealer to respond — that's now you.

Enterprise-Grade Security & Compliance
Built on a secure, cloud-native foundation with role-based access, audit trails, and compliance-ready controls to protect customer data and dealership operations.
