Inventory Management AI Built Into Your CRM

Vehicle Acquisition AI:<sm> Turn Your<xdt> Service<sm> Drive Into Your Best<sm> Source<xdt> of Inventory

Vehicle Acquisition AI identifies the right service customers,<md> engages<xd> them before they arrive, and alerts your team at exactly the<md> right moment<xd> — all natively inside ARC — the system your team<md> already uses every day.

Always-On<xdt>
Schedule<sm> Monitoring

Every night, Vehicle Acquisition AI scans your entire upcoming service schedule against your buy plan and live market demand — surfacing the highest-priority acquisition targets before the day even starts.

Tomorrow's schedule showing Joshua Wright with a 2022 Lunar Blitz LX and $4,200 estimated value.

The Customer Vehicle<xl><md><sm> Report

Matching customers receive a personalized, VIN-specific Customer Vehicle Report (CVR) via SMS the night before their appointment — including trade-in value, market analysis, and upgrade options with example monthly payments. They arrive already thinking about it.

Phone screen showing City Auto Group notification: Your vehicle is ready, with a View Report button.

Real-Time Check-In<md><sm> Alerts

When a targeted customer pulls in, your Used Car Manager gets an instant alert with vehicle details, equity position, and a clear signal that the customer is open to a conversation. No cold approach. No guesswork.

Repair vs. Replace —<xdt> Only<sm> Tekion Can Do<md> This

When a live service estimate signals a large repair, the agent automatically compares it against the trade-in value and upgrade payment in real time — and creates a CRM lead for your sales team while the customer is still in the write-up. This is only possible when your service and sales data live in the same platform.

Repair vs upgrade cost comparison showing $4,200 repair with high estimate and $18,500 upgrade marked better.

AI-Managed Follow-Up

Salesperson AI, the CRM AI agent, handles initial outreach, answers common questions, and manages the conversation — escalating to a human rep only when the moment calls for it. Your team works warm leads, not cold lists.

Chat message greeting Sarah, showing a $18,500 trade-in estimate and a reply saying, Yes, that sounds great.

Full Team Visibility,<xdt> Zero<sm> New Logins

Service advisors can see natively whether a CVR was sent and opened — enabling a natural, informed conversation at check-in. Every interaction is tracked through standard CRM processes, with no separate reporting tool required.

User interface showing Alex Parker’s 9:00 AM service appointment with activity timestamps and action options.

This Acquisition Belongs to the<xdt> Whole Team

Because the best deals don't belong<sm> to one department. Vehicle<xd> Acquisition<sm> AI keeps every role informed, aligned,<md><sm> and ready — before the<xd> customer<sm> even arrives.

Used Car Manager

Tomorrow's best acquisition targets, waiting for you every morning. At check-in, you get a real-time alert with equity position and a customer who's already thinking about a trade — so every conversation starts warm.

Service Advisor

No awkward surprises. You can see natively whether a Customer Vehicle Report was sent and opened, so you're always prepared for the conversation — and ready to make a smooth handoff when the moment is right.

BDC / Internet Sales

Skip the cold outreach. The AI manages initial engagement and follow-up automatically, escalating to your team only when a customer has signaled real interest.

Dealer Principal / General Manager

Fewer auction runs. Less vendor sprawl. More inventory sourced from loyal customers with known vehicle history — tracked and measurable inside the platform you already run on.

Dashboard shows 3 customers with equity gains and statuses: Upgrade Ready and Match options.

Chat about a 9 AM CVR opened by Alex Parker with status showing CVR sent and opened at 10:42 AM.

List showing Sarah Chen, Mike Torres as hot leads and Omar as warm lead with AI message counts.

Chat shows 8 customers driving 2021-2022 AeroVibe SUVs under 75k miles with details on two active customers.