The AI-Native Platform for Automotive Retail
AI-Powered CRM, Designed for Dealership Growth
Connected, intelligent interaction across sales, service, and marketing—so your teams respond faster, personalize engagement, and convert more opportunities.
Connected Customer Journeys
Every interaction—sales, service, and marketing—connected in one system.
AI-driven insights surface next-best actions and engagement opportunities automatically.
One customer record across the dealership—no duplicates, no silos.
Trigger workflows, follow-ups, and campaigns without manual effort.
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Traditional CRMs depend on disconnected systems and <md> manual <xd> work. Tekion CRM is natively built into the dealership <md> platform,<xd> unifying engagement, operations, and analytics in <md> real time.
A single, unified customer profile across sales, service, marketing,<xd> and<md> accounting—always up to date and accessible to every team—<xd> so data is<md> shared with the right context, at the right moment, for<xd> every interaction.
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AI-powered lead routing, prioritization, and automation help teams engage customers at the right moment—every time.
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CRM Pro applies Tekion’s AI across the customer lifecycle—using real-time data to drive faster responses, smarter communication, and consistent execution across sales, service, and marketing. All without adding complexity to your teams.
Instant, AI-generated context for every lead—bringing together customer history, vehicle interest, engagement signals, and recommended next steps in one clear view, so teams know exactly how to respond.
AI-assisted messaging that helps teams respond faster and more effectively with suggested replies, personalization, and consistent tone—without sounding automated.
Automatically transcribes <xs> and summarizes every customer call—highlighting needs, commitments, and next steps to enable seamless handoffs and faster follow-up.
AI highlights high-intent opportunities and guides follow-up timing so teams focus effort where it drives the most impact.
Real-time insights and alerts help leaders track response times, engagement, and conversion trends as they happen.
Easy-to-set-up, always-on, targeted emails and texts across sales, service, and marketing—so campaigns run continuously, stop intelligently, and engage customers at the right moment.
Built for multi-store dealer groups, Tekion CRM delivers enterprise governance, shared visibility, and consistent execution—trusted by the largest auto groups in the country.
Centralized user access and permissions across all rooftops—managed once, enforced everywhere.
Unified reporting across stores for clear visibility into performance, trends, and outcomes.
Search and access leads and customers across all rooftops from a single enterprise view.
Define, govern, and approve CRM roles at the enterprise level to ensure consistency and compliance.
Real-time dashboards designed for leadership—track what matters across the entire group at a glance.
Built on a secure, cloud-native foundation with role-based access, audit trails, and compliance-ready controls to protect customer data and dealership operations.

With CRM as an extension of your DMS – not bolted on, unify customer data to understand every journey—and maximize lifetime customer value. Capture opportunities and insights faster–everywhere, every time.
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Leverage powerful scoring to capture, prioritize, and route leads automatically.
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Email, SMS, and personalized outreach—fully integrated into sales and service workflows.
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Build targeted, triggered campaigns that scale personalization without manual effort.
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Track activity, manage follow-ups, and flag stalled deals with closing potential.
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Real-time dashboards and performance insights for sales, marketing, and leadership.
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Engage customers from first interaction through repeat service and long-term loyalty.
Trusted by Dealers <sm>Like You
There's really no limits to what Tekion can do.
Our CSI went up tremendously... directly as a result of the customer experience and the ease of check-in and engagement that the Tekion platform provides.
Tekion is the Netflix to Blockbuster. Anyone who wants to fight the change, anyone who wants to do business in the Stone Age is going to be a dinosaur.
Everything about Tekion is disrupting the traditional DMS relationship.
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Testimonials and results reflect real user experiences, which may vary. Additionally, testimonials may be edited <xd>for clarity. Any compensated endorsements are disclosed.

Every aspect of our operations
119%
Increase in YoY total revenue.
30min
Less time for customers in the F&I department.